What’s REAL from INBOUND
And How to Actually Use It.
LIVE WEBINAR: OCTOBER 15th, 10AM CT
Cut through the post-INBOUND noise with live demos of HubSpot AI tools, and QuotaPath integrations you can use right away.
Get Your HubSpot
Ready for AI
Watch the On-Demand Demo Featuring HubSpot AI Agents, Clean Data Foundations, and Quo-Powered Workflows.
January 21, 2026 • 10 am CST
60 minutes • Live demos + Q&A
HubSpot AI can either be a real advantage for you in 2026, or a stack of features that don’t connect to meaningful outcomes.
Join us for a demo-driven webinar where Vonazon will show you exactly what HubSpot AI Agents & Assistants do, how to set them up to improve outputs immediately, and how to turn AI into a repeatable weekly rhythm across sales, marketing, and support.
HubSpot AI can either become a real advantage, or end up as a set of features that never quite translate into day-to-day impact.
In this recorded session, Vonazon walks through how teams are actually using HubSpot AI Agents and Assistants, the setup decisions that materially improve outputs, and what it takes to make AI part of a repeatable weekly rhythm across sales, marketing, and support.
Watch the full webinar recording:
You Asked. We Answered.
During the live session, we received thoughtful questions from teams actively evaluating how HubSpot AI fits into their real-world setup. We’ve grouped the most common questions below by theme.
Customer Agent: Where It Works and How It Identifies Users
Can Customer Agent work if our website is on WordPress instead of HubSpot CMS?
Yes. Customer Agent does not require your main website to be on HubSpot CMS. It can be embedded on a WordPress site using the HubSpot tracking script. What matters is where your data lives and whether the agent can access the right signals. Using WordPress for your site and HubSpot for landing pages, forms, and CRM data is a very common setup.
Can Customer Agent identify users without asking them to enter information?
In many cases, yes. If a visitor is already known to HubSpot through cookies or prior interactions, the agent can recognize them without prompting. Depending on the scenario, it may still ask for email verification to confirm identity.
What is the overall purpose of Customer Agent?
Customer Agent is designed to handle common, repetitive support questions so your team can focus on higher-value work. The goal is to scale support by delivering fast, accurate, and consistent responses using your existing help content and knowledge base.
Prospecting Agent: Targeting, Contacts, and Data Inputs
Can the Prospecting Agent find specific contacts at a company?
Not in the sense of discovering new people. The Prospecting Agent cannot find contacts you don’t already have. What it can do is auto-enroll and prioritize the right contacts from the companies you’re targeting, based on the roles and signals already present in your CRM.
Can the Prospecting Agent pull information from manual contact notes?
Yes. The Prospecting Agent considers recent engagement activity tied to contact records, including notes, along with form submissions, page views, calls, meetings, and email engagement. That said, notes are unstructured, so structured properties remain the most reliable way to drive consistent prospecting and targeting outcomes.
What usually causes teams to be disappointed with prospecting outputs early on?
In most cases, it’s not the agent. It’s the setup. When targeting, ICP signals, or data structure aren’t clearly defined, outputs tend to feel generic. Once those foundations are in place, the same tools usually perform much better with far less effort.
Brand Voice, Content, and Internal Knowledge
Can I use different brand voices if I manage multiple brands in one HubSpot portal?
Yes, if you’re using multiple Brand Kits in HubSpot. Each brand kit can have its own voice and guidelines, which allows AI outputs to stay aligned to the correct brand when things are set up properly.
Can I upload internal content like an employee handbook for internal FAQs or support?
Yes, with guardrails. Internal content can be used for internal-facing use cases, but it should be clearly scoped and separated from public-facing customer content to avoid unintended exposure.
Usage, Credits, and Trust
How are credits consumed when using Customer Agent?
Customer Agent typically costs 100 credits per conversation. Exact usage rules and thresholds are outlined in HubSpot’s credits documentation, which should be used as the source of truth.
What is HubSpot’s position on data privacy and AI training?
HubSpot has clearly documented its approach to AI, data privacy, and trust. Customer data is not used to train public AI models, and HubSpot provides detailed guidance on how data is handled. For specifics, HubSpot’s AI Trust and Privacy documentation is the best reference.
Bonus Question (Worth Seeing Live)
Can we get the full list of “terms to avoid” for HAL 9000?
Yes. And no, HAL was not offended. This one is best seen with context. 🤖 Please watch the recording to hear the full explanation and see how it fits into real usage.
What will the session cover?
Do I need HubSpot to Attend?
Is this a demo or a slide presentation?
Will there be time for questions?
What should I bring?
✓ Customer Agent
- See how AI can support customer-facing day-to-day use and reduce the effort it takes to deliver consistent, helpful responses.
✓ Prospecting Agent
- Watch how the agent surfaces high-quality prospects based on your ICP and CRM signals, then helps draft first-pass outreach.
✓ Hidden Wins: Lesser-Known Agents + Everyday Assistants
- Knowledge Base Agent drafting help articles from recurring ticket themes
- Personalization Agent improving CTAs and content for specific segments
- Assistants that speed up segmentation, inbox replies, and quick CRM questions
✓ Data Agent
- A HubSpot guest will demo the Data Agent and explain why clean, structured data is the multiplier for everything you want AI to do next.
If these questions reflect the ones you’re asking internally, the full session walks through the setup decisions, demos, and real examples behind each of these answers.
Vonazon
Director of Partnerships
Specialist
Vonazon
HubSpot Implementation
Specialist
Implementation Manager
HubSpot
Marketing Manager (Breeze AI)
& Education Manager
Kicking off in...
The phone system that brings calls, texts, and contacts into one AI-powered platform. Keep your team aligned, respond faster, and ensure every customer feels valued.
- Calls, texts, voicemails, recordings — all in one place. See the full history with each customer, so your team always has the full context.
- Use shared numbers to collaborate. Set up custom call flows, and ensure every call gets to the right person — every time.
- Sona AI agent picks up your calls 24/7, even when you’re asleep. Handle common questions to ensure you never miss an opportunity
Why This Webinar is Worth Your Time
- You’re already using HubSpot and want AI to save time without lowering quality.
- You want to see real use cases before you roll anything out internally.
- Your team is stretched thin and needs faster first drafts for sales, marketing, or support
- You suspect your data and portal setup are holding AI back
- You want a clear, repeatable approach instead of disconnected AI features
This webinar is designed for you. You’ll see HubSpot AI live, understand what inputs create the best results, and leave with practical steps you can implement immediately.
- Sales, Marketing, Service, or RevOps leaders responsible for performance and efficiency
- HubSpot admins or power users setting up workflows, data, and automation
- Teams already using HubSpot who want AI to save time without lowering quality
- Organizations planning their 2026 AI strategy and need a clear starting point
- Anyone responsible for CRM data quality who wants AI outputs to be more reliable and repeatable
Whether you support one team or the entire revenue engine, you’ll leave with clear examples, setup guidance, and a workflow you can implement immediately.
Leave With a Clear Plan for 2026
This webinar will deliver a clear foundation that improves outputs and one workflow you can confidently implement first. Sign up now and gain an advantage over your competitors with expert demos, a practical setup, and takeaways you can use immediately.
Leave With a Clear Plan for 2026
This webinar will deliver a clear foundation that improves outputs and one workflow you can confidently implement first. Sign up now and gain an advantage over your competitors with expert demos, a practical setup, and takeaways you can use immediately.
“Vonazon's HubSpot services exceeded our expectations. Their specialists guided us through the entire setup process, tailoring the platform to suit our company's specific needs. They provided invaluable recommendations for customization and shared HubSpot best practices, ensuring we made the most of the platform.”
"Everyone loves using HubSpot because it’s allowed us to work smarter. Our sales strategy and operations are much more efficient. Best of all, we can now accurately forecast our pipeline. As we continue with this approach, we’re going to get even more intentional and effective.”
“The HubSpot integration makes my life so much easier when calculating commissions and compensation. All of the data from HubSpot flows automatically into QuotaPath, so both my reps and I can view their earnings without keeping a complicated and outdated spreadsheet.”
Vonazon is a HubSpot Elite-tier solutions partner agency,
ready to help you unlock the full power of HubSpot's robust enterprise tools.
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